Refund Policy

Because sweets and food items are perishable, refund and replacement eligibility should be reviewed based on order condition, timing and product issue.

Fresh food items

Issues related to freshness or wrong items should be reported immediately with order details and product photos where applicable.

Gift hampers

Customized hampers and bulk orders may not be cancelled after preparation has started unless approved by the business.

Resolution

Eligible cases may be resolved through replacement, store credit or refund as per final business approval.